Skip to main content

Host email actions

When a guest checks in, the host gets an arrival email. Buttons:

  • I'm on my way
  • Send them in
  • Running late…
  • Note from host

What happens​

  1. Host taps an action (or adds a note).
  2. Host sees a confirmation page.
  3. Guest and desk can get follow-up mail, depending on the action.
  4. Overview and Visits show it under Host update: On the way, Send them in, Running late, or Host note.

Use the same mailbox as the host's directory email. Each link works once. If it expired, open the visit in the app.