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Emergency roll call

Use Emergencies when you need a shared list of who was on site and who has been accounted for.

Available to Owner, Admin, Location Manager, and Reception for locations they can access. Employees do not see this screen.

A red triangle icon stays in the top bar next to Invite a guest so you can open active emergencies or start a new one from any page.

Emergency types​

Admins set types under Settings → Policies (Emergency types). Defaults include Fire alarm, Natural disaster, Gas leak, Medical emergency, Security threat, and Other. You can rename them, add translations for your workspace languages, add custom types, and turn types off.

Start an emergency​

  1. Open Emergencies in the sidebar (Open and Recent tabs list emergencies), or use the red emergency icon in the top bar.
  2. Select Initiate emergency.
  3. Choose an Emergency type (required).
  4. Choose at least one location and/or group. Nothing is selected by default.
  5. Confirm. Visitors currently Checked in at those sites are frozen on the roster.

Mark people accounted for​

On the emergency page:

  • Progress shows how many are accounted for out of the total (turns green when everyone is accounted for).
  • Locations appear as pills.
  • Switch between Cards and Table with the view toggle. Phones open on cards; desktop opens on the table. Either view works on any screen size.
  • Search by visitor, host, or company in both views.
  • Cards default the status filter to Unaccounted on phones. Use Accounted for on a card, or Undo if you marked someone by mistake. Buttons size to their label.
  • Table view keeps icon actions for mark and undo.
  • Activity stays collapsed until you expand it.
  • Several people can mark at once. The page refreshes every few seconds while the emergency is open.

Close or false alarm​

  • Close emergency: ends the roll call. The roster becomes read-only and stays in Recent. The outcome and any notes you entered show on the page.
  • False alarm: cancels the emergency (opened in error or a drill). The record stays for audit, with the false-alarm outcome and notes.

Export​

Select Export CSV on an emergency to download the roster and marks (who, when, location, accounted status).

Overview​

When an emergency is open for a location you can access, Overview shows a red alert banner with a link to the emergency.